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Uber loses its license to operate in London

Admin Sep 23,2017

In a huge blow to Uber in the UK London’s transport regulator has rejected its application to renew its license to operate in the city.

In a statement today TfL said it has concluded that Uber is “not fit and proper to hold a private hire operator licence”.

“TfL’s regulation of London’s taxi and private hire trades is designed to ensure passenger safety.  Private hire operators must meet rigorous regulations, and demonstrate to TfL that they do so, in order to operate.  TfL must also be satisfied that an operator is fit and proper to hold a licence,” it said.

The regulator added that Uber’s “approach and conduct demonstrate a lack of corporate responsibility in relation to a number of issues which have potential public safety and security implications” — including for the following issues:

  • Its approach to reporting serious criminal offences
  • Its approach to how medical certificates are obtained
  • Its approach to how Enhanced Disclosure and Barring Service (DBS) checks are obtained — which relates to carrying out background checks to ensure workers do not have a criminal record
  • Its approach to explaining the use of Greyball in London — software that could be used to block regulatory bodies from gaining full access to the app and prevent officials from undertaking regulatory or law enforcement duties

TfL notes that the Private Hire Vehicles (London) Act 1998 includes provision to appeal a licensing decision within 21 days of it being issued, and confirmed that Uber can continue to operate until any appeal processes have been exhausted.